Legal
Everything that governs your membership, in one place.
Four documents. Each is written to be read, not to be scrolled past. If something in them is unclear, write to hi@byshug.com and ask.
Last updated: 6 September 2026.
Terms of Service
What SHUG agrees to publish, what a membership gives you, and what either side can do if that stops working. Read this one first.
Privacy Policy
What is collected when you subscribe and read, where it is kept, who processes it, and how to have it deleted.
Refunds and Cancellations
How to cancel, what happens to the period you have already paid for, and the narrow cases in which money is returned.
Legal Notice (Japan)
The disclosure required of online sellers by Japanese law (Act on Specified Commercial Transactions). Written out in English and in Japanese; the Japanese is the version that satisfies the law.
Not legal documents, but you may be looking for them
Membership — what a membership costs and what it opens.
Contact — how to reach a person.